- If you need to return or replace an item, the first step is to apply for a return authorization # at this e-mail address.
or simply fill out the form below.
- If you can, please include the following information:
- Your Name
- Order Number (if placed online)
- Name of Product Being Returned
- Reason for the Return
- What you would like to do (Return another product, refund, exchange, etc.)
- The shipping address of the item
- Daytime Phone Number
- E-Mail Address.
- We'll send you back a return authorization number within next 2 days.
- Simply print out the e-mail we return and/or enclose all the return information (#2 above) with the package. Then send the products to the address below. If you can enclose the invoice or a copy of the credit card slip, that will also help to speed things up.
Texas America Safety Company
4400 Danhil Drive
Brownwood, TX 76801
Attn: Returns Department
Note: For your protection, be sure to use a shipping method that has a tracking number.
- That's it. We will make the adjustment or exchange and then send the confirmation to your e-mail address. Generally refunds and exchanges are made within 2-3 business days.
We want to make sure all of your orders meet your satisfaction. If there is a problem, please just let us know. We will do out best to correct the situation.